Refund policy
Return & Refund Policy
We want you to love your purchase! If something isn’t quite right, we accept returns within 14 days of delivery.
Return Eligibility
To be eligible for a return, items must:
- Be returned within 14 days of delivery.
- Be unworn, unused, and unwashed.
- Be in their original condition with all original tags attached.
- Be free of makeup, deodorant, perfume, pet hair, stains, or other signs of wear.
- Be returned with any original packaging or accessories that came with the item.
We reserve the right to deny a return if an item does not meet these requirements.
Non-Returnable Items
The following items are final sale and cannot be returned or exchanged:
- Sale or clearance items
- Items specifically marked Final Sale
- Gift cards
- Any personalized or customized items
- Intimates, undergarments, or other items that cannot be returned for hygiene reasons
Return Shipping
Customers are responsible for the cost of return shipping. We recommend using a trackable shipping service, as we are not responsible for returns lost in transit.
Refunds
Once we receive and inspect your return, we will notify you whether your return has been approved.
Approved refunds will be issued to the original payment method. Please allow your financial institution additional time to process the refund after it has been issued.
Original shipping charges are non-refundable.
Damaged or Incorrect Items
Please contact us as soon as possible if you receive an item that is damaged, defective, or different from what you ordered. We will work with you to correct the issue.
Exchanges
We do not guarantee exchanges because inventory can sell quickly. If you need a different size or item, we recommend placing a new order and returning the original item according to this policy.